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Can't access my telescope setup profile.

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spp
spp's picture
Can't access my telescope setup profile.

When I try to open my "C5 ST10" profile in Admin>Telescope Setup I get the attached error message.  All my other profiles (e.g C5 ST402 immediately below) work fine.

Phil

MZK
MZK's picture
Only one scope?

Hi Phil:

The fact that your other scope setups work would indicate that the vphot system is working? So what happened to that scope setting? Did you recently set this one up? Why were you going to it?

You could set up a new replacement for this scope listing and see what happens? George may be able to go in the back door and delete it.

I assume you have logged out of vphot and tried again?

Ken

spp
spp's picture
Can't access my telescope profile

Hi Ken,

I'll try to answer all your questions.

"The fact that your other scope setups work would indicate that the vphot system is working?"

Yes, it works for all of my telescope profiles except "C5 ST10". 

"So what happened to that scope setting?"

An unhandled exception occurred during the execution of the web request: Conversion from type 'DBNull' to type 'String' is not valid.  ...whatever that means.

"Did you recently set this one up?"

...about two or three weeks ago.

"Why were you going to it?"

I wanted to check the image scale for this system.

"You could set up a new replacement for this scope listing and see what happens?"

Just to be safe, I'd prefer this damaged file (if that is the problem) were deleted first.  Then I'd be happy to set up a replacement.

"George may be able to go in the back door and delete it."

I would appreciate that if it is not too much trouble.

"I assume you have logged out of vphot and tried again?"

Yes, several times.

Thanks,

Phil 

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