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hhu's picture

Hi, I was looking at a lightcurve on the new LCG2 and saw some bad observations. I wanted to mark these and clicked on the observation. A box opens to fill in the discrepancy comment. But the box give the message that I can't make a note because I have to be logged in. But I'm logged in at the AAVSO website.

So, what is wrong?

lmk's picture
Same problem here

Yes, I have noticed this problem for some time now. I am logged in, but I cannot mark any discrepant observations!


stellakafka's picture
Specific example?

Thank you for notifying us. Can you please give us a specific example (of a star) that didn't work for you? We'll let Francis know...


Best wishes - clear skies,


hhu's picture

See below

lmk's picture
Issue with all stars?

Here is my example of TT Ari, but its the same with several other stars I try too. Basically, you cannot enter any discrepancy comment nor username, nor can I report the discrepancy. All those fields are greyed out and inactive, even though I am logged into the AAVSO website. Is it expecting a separate login, like VSX?

Try to refresh your browser

Stella pointed out that you may have initially called the LCG proir to some recent changes: One of the changes addressed was the discrepancy reporting issue you describe.

To refresh, place the LCG address in your browser:

Then use the refesh button in your browser to load the LCG. See Image below.

If that still does not work, you might have to try a "force refresh" which will cause the browser to re-check with the web server to make sure it has the latest copy of the web page you are viewing.  Just hit the control (Ctrl) and F5 button at the same time (Windows). Or, if you are using a Mac - Apple + R or Cmd + R.

hhu's picture

I did the refresh bu with the same result.

lmk's picture
No effect

Sorry, I tried both ways to refresh it, but no difference. The discrepanacy fields are inactive :(


TRE's picture
LCG2 display

On IE, don't know which version. WIN 7.


Eric Dose
Eric Dose's picture
Hi, Ray:

Hi, Ray:

Don't know that this is the exact problem,'re really going to want to consider moving away from the Internet Explorer browser. (I'm not disapproving, I'm just hoping to spare you future frustration.) Since Microsoft's Edge browser came out, almost no one continues to accommodate IE's longstanding peculiarities--indeed, it's become almost impossible to do so. IE is very non-compliant with any of the new web standards, and Microsoft has put us on notice that they will never update IE to comply, and that they will stop supporting it altogether (including security updates) any month now. Users are having much more luck with Firefox, Chrome, Edge, and sometimes Safari and Opera, as these largely comply with web standards from ca. 2010.

If this same bug happens in one of the modern browsers, that's different of course.

BSJ's picture
LCGv2 display

Hello Ray,

I agree with what Eric says about IE. Having said that, we actually did have a bug that caused the effect you see with the table overlapping the plot but this was fixed several weeks ago (at least in the modern browsers). Try clearing your cachefirst, then if that doesn't work, you may be able to make it go away by re-sizing your window. If you make it narrower, that might help. In any case, I'm afraid there isn't much we can do about IE anymore.


Hi there. Interesting thread.

Hi there. Interesting thread. Thanks for the information. 

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