VPhot error reporting procedure

American Association of Variable Star Observers (AAVSO)
Fri, 12/25/2020 - 15:29

Running into an error on VPhot that stops your workflow is frustrating. The only way to get these problems fixed is for you to take a moment and report the problem in enough detail so I and the VPhot team can duplicate and repair the problem.

What to do:

-  Note the exact time of the fault. With that information I can look for evidence in the system logs.

-  If there is a detail on your screen that is trying to describe the problem, take a screen shot

- Share your image file to SGEO

- If you think there is an issue with the sequence, you can share that too to SGEO

- Describe in a sentence or two what you were doing when the fault hit.

- Send this information directly to VPhot@gasilvis.net

With your help we can make VPhot a better application.