My subs no longer display. What am I doing wrong

Pablo:

"they never show up....Sometimes it works sometimes it doesn't work"

Your comments make it a bit difficult to determine what is going on! You will need to be a little more specific in describing the differences between "never", sometimes works, and sometimes doesn't"??

You can certainly share some images with me (MZK) but you will need to be more specific about what works (have you uploaded images successfully before?) and what doesn't work? You should look at the image headers and try to reach some conclusions about whether they look consistent or not. Have you looked at the list of headers that are required by VPhot? Look at the link on the upload page. Do your images contain those headers? Do you always use the same software?

Perhaps we should talk off-line?

Ken 

Ken

I apologize for the vagueness of my initial post and my late response, I was on the road. I submit AAVSO reports successfully all the time but in this instant case when I upload a test image  Vphot reviews the header and tells me that It's good to go, I then upload the same image and Vphot informs me that it was successful and then when I check the "available images"..there's nothing there...

Sometimes I am able to see the uploaded images under "Available Images" then I process and submit the report to AAVSO and at other times there are NO available images EVEN though the server was showing that the subs were being processed.

I am willing to take this conversation offline if you give me an email and of course I am willing to share the subs with you but since I don't have "available images" displayed I'd either have to email you the subs OR I can share a dropbox folder with you.

Thank you so much for your time and I'm sure this is something I'm doing wrong and just I'm trying to find out what it is so that I can fix it.

Best!

Pablo Lewin

Pablo,

Looking into this issue. Right now I see no files on your account except files uploaded today. On 5/14 you uploaded 12 T_Crb images. Did you ever see those on the Available Image list?

Email me (SGEO@GASilvis.net) and Ken directly and we'll get to the bottom of this.
George

Thank you gentlemen, I think I found the problem. (In fact, I did)

Looking at my screen grab, I noticed that even though Vphot said that everything was green and "good to go I had the cutesy name KIC 8462852 (Tabby''s star) as the object name in the header...Well there's no such thing as KIC 8462852 (Tabby''s star) there's only KIC 8462852 and even thought he wizard doesn't know that adding a cutesy name/description will fool Vphot, Vphot does because after I edited the header to ONLY show KIC 8462852 Vphot recognized it and the single edited image is now listed.... I took the green "good to go" sign on the wizard as gospel and apparently the wizard only checks for integrity of header content but not whether the object as titled is available to Vphot....

Probelm solved. I'm sorry to have wasted your time and thank you so much for your interest and help.

Pablo Lewin

Pablo,

I was happy to see your report that the problem was solved, but I'm not convinced it is solved yet. Having quotes in the name seemed a plausible culprit. But I've been able to upload files with that kind of name flaw.

If it's working now, great. But watch it like a hawk and report to me if you see the issue again. The more complete the report, the faster I can track down the issue in the logs. Names, times, places, what exactly happened; all these can be useful.

Cheers,
George