Mon, 06/29/2020 - 23:02
Hi
I have submit message to AAVSO member via contact message submission form. The form has check box 'Send me copy' which I've checked. However I've not received any expected email in my personal email.
Can anyone form AAVSO help me to understand what actually happen with my message? Did AAVSO recepient received the message?
Regards
Andrei
Hello Andrei,
I just sent a test message to someone via the contact form and they received it. I also clicked the "Send me a copy" box and did receive the copy. One thing I noticed is that I received a warning in my gmail on my copy of the message saying that it may be spam. You might want to check your spam folder to see if your copy of the message is there for some reason.
As far as I can tell, everything is working correctly and the person you wrote to should have gotten your message.
Best wishes,
Sara
Hi Sara
I've sent message to you and have not received confirmation(i've checked all folders in my gmail account). I assume you didn't receive message from me - could you confirm that?
But one thing I've realized after checking of various things in my account profile: looks like I am no longer member of AAVSO. My AAVSO account page states that.
Could it be the reason why my messages are not delivering by the system?
Thanks for your help
Regards
Andrei
Hello Andrei,
I did receive the message you sent me via the contact form, so that part of it is working at least. Also, whether or not you are able to contact someone has nothing to do with whether you are a member or not, but rather if you have checked the box in "My Profile" to allow someone to contact you via the "Personal Contact Form".
I will work with you further on this issue offline but if anyone else is not receiving a copy of emails they send to others via the contact form, please let me know.
Many thanks,
Sara